Privacy Policy

Overview

Groful helps SaaS teams enrich user profiles and understand growth opportunities. This Privacy Policy explains the categories of information we may process, why we process it, and how customers can contact us about privacy requests.

Information we process

Groful may process account information, product usage data, user profile attributes, company attributes, enrichment results, and communications shared with our team. Customers decide what data they submit to Groful and remain responsible for having the appropriate rights and notices for that data.

How we use information

We use information to provide the Groful service, enrich user and company records, calculate ICP and growth insights, maintain security, troubleshoot issues, improve product quality, and communicate with customers.

Service providers

We may use trusted infrastructure, analytics, security, enrichment, email, and payment providers to operate Groful. These providers process information only as needed to deliver their services to us.

Security

We use reasonable technical and organizational safeguards designed to protect customer data. No method of transmission or storage is perfectly secure, so customers should also use appropriate access controls and data handling practices.

Data retention

We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. Customers may request deletion of applicable data by contacting us.

Contact

For privacy questions or requests, contact the Groful team through the support channel provided in your account or on the Groful website.